How to practice emotional first aid - Guy Winch TED talk.

​"We often neglect our psychological wounds until they become severe enough to impair our functioning.” 
― Guy Winch

The author of "Emotional First Aid" speaks at TED.

​“Indeed, insight is the true hallmark of empathy. The power of true empathy is its ability to give us a fresh understanding of the other person's emotions and thoughts to illuminate an aspect of their experience that would not have been apparent to us had we not stepped into their shoes.” - Guy Winch.